Data Protection Policy

990k Privacy Policy — Our Responsibility to Protect Your Information

At 990k, your privacy is our top priority. This page clearly explains how your information is collected, used, and kept secure.

Last Updated: January 2026

How We Protect Your Information

A quick overview of the key pillars of 990k's Privacy Policy

Encrypted Security

All your personal data is protected with SSL/TLS encryption. Third parties cannot access this information under any circumstances.

No Sale of Data

990k never sells your personal information to advertisers or third parties. Your data is used solely for operating the platform.

User Controls

You may request to view, correct, or delete your data at any time. You have full control over your personal information.

Secure Data Storage

Your data is stored on secure servers. Regular security audits are conducted to ensure the integrity of the system.

Cookie Transparency

990k uses only essential and functional cookies. You can manage your cookie preferences through your browser settings.

Transparent Policy

This Privacy Policy is written in plain language so you can clearly understand what information is collected, why, and how it is used.

1. Introduction

990k is a trusted online betting and gaming platform in Bangladesh. We believe that every user's privacy is a fundamental right. This Privacy Policy ("Policy") explains how 990k collects, stores, uses, and protects your personal information.

By using our website or mobile app, you are considered to have agreed to this Privacy Policy. Please read it carefully before using the platform.

This policy applies to 990k's Terms & Conditions to be read alongside. It is recommended that you read both documents together.

Please Note

This Privacy Policy may be updated at any time. Continued use of the platform after any changes will be considered acceptance of the revised policy.

2. What Information We Collect

990k collects two types of data — information you provide directly, and information collected automatically through your use of the platform.

Data Type Example Collection Method
Identity Information Name, date of birth, national ID number Registration Form
Contact Information Mobile number, email address Registration Form
Financial Information BKash/Nagad number, transaction history Payment Processing
Technical Information IP address, device ID, browser information Automatic Logging
Usage Data Betting history, game preferences, session duration Platform Operations
Communication Records Support tickets, chat logs Customer Service
KYC Verification

To ensure the security of financial transactions, 990k may request a copy of your national ID or passport. This information is used solely for identity verification purposes.

3. How We Use Your Information

990k uses collected data only for specific, legitimate purposes. Your information is never used for unnecessary purposes without your consent.

  • For account creation, verification, and management.
  • To process deposits, withdrawals, and other financial transactions.
  • To provide uninterrupted betting and gaming services.
  • To conduct security checks for anti-money laundering and fraud prevention.
  • To manage customer service and support.
  • To improve platform performance and fix bugs.
  • To send relevant promotions and bonus offers (with your consent only).
  • To meet legal and regulatory obligations.
  • To enforce responsible gaming policies.

990k never sells or transfers your data to third parties for advertising purposes. You may opt out of promotional messages at any time.

4. Data Sharing & Disclosure

990k does not generally share your personal data with third parties. However, sharing may occur in the following limited circumstances:

  • Payment Provider: Necessary information is shared with bKash, Nagad, Rocket, and banks to verify transactions.
  • Law Enforcement Agencies: Information may be disclosed as required by Bangladeshi law or court order.
  • Security Provider: With trusted technology partners for fraud detection and cybersecurity.
  • KYC Verification Service: With authorized verification agencies for identity verification purposes.
Important

All third parties with whom data is shared are bound by 990k's privacy standards and may not use your information for their own purposes.

5. Cookie Policy

990k uses cookies on its website and app to enhance your browsing experience. Cookies are small text files stored on your device.

  • Essential Cookies: Required to maintain login sessions and ensure security. Disabling these cookies will prevent the platform from functioning properly.
  • Functional Cookies: Remembers your language preference, theme settings, and other personal preferences.
  • Analytics Cookies: Platform usage statistics are collected to help improve our services.

You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may cause some features to not function properly.

6. Data Protection Measures

990k has implemented industry-standard technical and organizational measures to protect your personal information.

  • 256-bit SSL/TLS encryption is applied to all data transfers.
  • Sensitive data stored on our servers is protected with AES-256 encryption.
  • Regular security audits and penetration testing.
  • Two-factor authentication (2FA) is available for all accounts.
  • Automatic alerts and account lockout upon suspicious login attempts.
  • Only authorized personnel have limited access to the data they need.
In the Event of a Data Breach

In the event of a security breach that puts your data at risk, 990k will notify you as quickly as possible and take the necessary steps to address it.

7. Data Retention

990k does not retain your data longer than necessary. Retention periods vary depending on the type of information.

Data Type Retention Period
Account Information 5 years after account closure
Transaction Records 7 years (legal obligation)
KYC Documents 5 years after account closure
Support Contact 3 years
Log Files 12 months
Marketing Preferences Deleted upon opt-out

Certain data may be retained beyond the periods stated above due to legal obligations or ongoing disputes.

8. Your Rights

As a 990k user, you have the following rights regarding your own information:

Access

You may request and view a copy of the data we hold about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request that your data be deleted under certain circumstances.

Right to Restrict Processing

In certain circumstances, you may request that data processing be temporarily suspended.

Right to Object

You may object to your data being used for marketing or research purposes.

Right to Portability

You may request a copy of your data in a standard, portable format.

To Exercise Your Rights

To exercise any of your rights, email us at support@990k.im. We typically respond within 30 days.

9. Protection of Minors

990k strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect any information from minors.

  • Age verification is mandatory at the time of registration.
  • Accounts suspected of belonging to minors are suspended immediately.
  • Any data found to have been collected from a minor will be promptly deleted.
For Parents

If your child has accidentally created an account on 990k, please contact us immediately at support@990k.im. We will take prompt action.

10. Policy Changes

990k may update this Privacy Policy at any time. When changes are made, the revised version will be published on this page and the "Last Updated" date at the top will reflect the change.

  • For significant changes, you will be notified via your registered mobile number or through an in-platform notification.
  • Continued use of the platform after any changes constitutes your acceptance of the updated policy.
  • Previous versions of this policy are available upon request.
11. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us. We'll do our best to respond as promptly as possible.

  • Email: support@990k.im
  • Response Time: Usually within 24–48 hours.
  • Language: Support is available in both Bengali and English.
Advice

When emailing us, please include your registered mobile number or user ID so we can process your request more quickly.

Start Gaming Safely with 990k

Done reading the Privacy Policy? Register now with confidence and start your journey on a platform you can trust.

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