Gaming should be fun, not stressful. At 990k, we want you to know your limits and play mindfully — that's what makes the experience truly enjoyable.
Our Commitment
When betting and gaming go beyond entertainment, they can cause serious harm to your life and family.
As a trusted online gaming platform in Bangladesh, 990k is committed to more than just delivering a great experience — we want you to play safely and responsibly. Responsible gaming means enjoying yourself while staying mindful of your finances, your time, and your wellbeing.
Many people believe they can win back what they've lost through betting or gaming — and that belief is the most dangerous one of all. At 990k, we always remind you: gaming is entertainment, not a way to earn. Every game or bet is an independent event; past results have no effect on what comes next.
We want you to understand and follow the principles of responsible gaming. This page covers everything you need to know to become a mindful, healthy gamer.
If gaming starts causing stress rather than enjoyment, that's a sign to take notice. The 990k support team is always here for you.
Our Safety Measures
To keep your gaming experience safe, we offer a range of tools and services.
You can set your own maximum limit for daily, weekly, or monthly deposits. Limits take effect immediately once set, and any increase requires a 7-day waiting period.
Set a limit on how long you play in one session. When the time is up, 990k will automatically alert you and, if needed, end the session.
Take a break by temporarily suspending your account for anywhere between 24 hours and 6 weeks. During this period, no betting or gaming will be possible.
If you need a long-term break from gaming, you can apply to close your account for anywhere from 6 months to permanently. Once self-exclusion is active, it cannot be easily reversed.
You can view your gaming history, wins and losses, and spending summary at any time. 990k keeps this report readily accessible to ensure full transparency.
For any questions or support related to responsible gaming, our team is available around the clock. Email us at support@990k.im.
Simple Process
Set your gaming limits in just a few steps — quick and hassle-free.
Log in to your 990k account and click the profile icon in the top right corner.
Look for the "Responsible Gaming" option within your account settings.
Deposit limits, session time, or cooling-off — choose the right option based on what you need.
Enter the limit amount and duration, then click the "Confirm" button.
Once your limit is successfully set, a confirmation SMS will be sent to your registered mobile number.
| Limit Type | Minimum | When It Takes Effect |
|---|---|---|
| Daily Deposit Limit | ৳500 | Instant |
| Weekly Deposit Limit | ৳2,000 | Instant |
| Monthly Deposit Limit | ৳5,000 | Instant |
| Session Time Limit | 30 Minutes | Instant |
| Cooling-Off Period | 24 Hours | Instant |
| Self-Exclusion | 6 Months | Within 24 Hours |
Lowering a limit takes effect immediately. However, increasing a limit requires a waiting period of at least 7 days — this is in place for your own protection.
Warning Signs
If you notice any of these signs, it's time to take your responsible gaming habits seriously.
Chasing losses by placing bet after bet, and wagering more each time you lose.
Stealing time from family, friends, or work for gaming and lying about it.
You feel restless, irritable, or anxious when you're not betting or gaming.
Spending money on gaming that should go toward essential expenses like rent, food, or education.
You're borrowing money from family or friends to cover your gaming expenses.
You've tried to stop gaming but keep failing to do so.
Our Commitment
We work every day to keep you protected.
Registration is strictly prohibited for anyone under 18. Age is verified at the time of registration, and KYC documents may be requested at any time.
990k does not run promotions or pushy ads that could encourage addictive behavior. Our offers are always transparent and fair.
If unusual betting patterns are detected, 990k will automatically alert you and review your account if necessary.
Our team is always here to help — no request is too small. Every enquiry is handled promptly and with full confidentiality.
Self-Assessment
Answer the questions below honestly — they'll give you a clear picture of your gaming habits.
Healthy Gaming Tips
Stick to these simple rules and gaming will always stay enjoyable.
Decide how much you're willing to spend before you start playing. Be mentally prepared to lose that amount, and never go beyond your limit.
Decide in advance how long you'll play. Set an alarm or timer and stop when it goes off — whether you're winning or losing.
Think of gaming as entertainment, not a source of income. Winning is a bonus; losing is part of the game — keeping that mindset will keep you in a healthy place.
Take regular breaks instead of playing for long stretches. Step away, have some water, go for a short walk — it keeps your mind sharp and your decisions clear.
Betting when you're angry, upset, or intoxicated is extremely dangerous. If you're not in a good headspace, take a break from gaming.
Never bet with borrowed money or by dipping into your savings. Only spend what you can afford to lose without it affecting your daily life.
Let a family member or trusted friend know about your gaming habits. Their support can help you stay within your limits.
Chasing losses — placing more bets to recover what you've lost — is one of the most harmful patterns in gaming. Stop, step away, and come back with a clear head the next day.
Minor Protection
990k strictly prohibits anyone under the age of 18 from using the platform. Date of birth is verified at registration, and a national ID or birth certificate may be requested in cases where eligibility is in question.
If there are children or teenagers in your home, keep your devices and account secure. Use a strong password and never share your login details.
Use parental control software on your devices. Have an open conversation with your child about the risks of online gaming. For any concerns, contact us at support@990k.im.
FAQs
Here are answers to the most frequently asked questions.